It is time to advance your Contact Center with no hardware
ATL Tech presents a multi-functional Contact Center system. The software includes all the features required for both inbound and outbound calls.
Instacall features
Interactive Voice Response
Allows an automated system to interact with callers and helps route calls to relevant recipients. Provides the opportunity to get voice messages from callers via call.
Queue management
Helps to direct coming calls to agents in the most convenient way to decrease call queue time.
Ticketing
Allows providing productive and more personal support to customers.
Orders
Eases the ordering process by fulfilling the customer information, selection of courier, and destination location.
CRM
Assists agents in accessing the right information about a customer's history to improve the overall customer satisfaction and experience.
Notification systems
Facilitates communication among administrators to maintain proper workflow.
System integration
Stitches together different, often disparate, subsystems making the product more comprehensive.
Subscription improvements
Provides a fundamental monthly subscription package for enterprises with up to 10 agents and 100 channels. More agents will incur supplementary fees.
Report systems
Helps to drive real-time insights, comprehensive and analytical reports.
How use Instacall?
Watch the demo video to get familiar with Instacall and its functionalities which will help you to build an effective cloud call center
calls are being realized in just 24 hours
number of active clients on a Cloud
number of active clients on an Enterprise
hours of calls in a month
Who trusts Instacall?
